Privacy Policy

PrivacyMark Certification

プライバシーマーク認定ロゴ
About the PrivacyMark Rapide Act Co., Ltd. was granted the "PrivacyMark"
certification by the Japan Institute for Promotion of Digital Economy and
Community (JIPDEC) on March 6, 2024. As a PrivacyMark certified entity,
we are committed to the appropriate handling of personal information
and the continuous strengthening of our information management systems.

Personal Information Protection Policy

Personal Information Protection Policy

Personal Information Protection Policy Rapide Act Co., Ltd. (hereinafter referred to as "the Company") centers its business activities on
System Engineering Services (SES), application development, and IT engineer support. We recognize that personal information
acquired from individuals through our business activities and that of our employees (hereinafter referred to as "Personal Information")
is vital information for us. Ensuring the secure protection of this information is one of our most important social responsibilities.
Therefore, the Company will handle Personal Information acquired through business activities in accordance with the following policy,
providing "peace of mind" to individuals and fulfilling our social obligations regarding personal information protection.

Policy

1.Acquisition, Use, and Provision of Personal Information

  • We acquire Personal Information by lawful and fair means.
  • We use Personal Information only within the scope necessary to achieve the intended purpose of use.
  • When providing Personal Information to third parties, we obtain the individual's prior consent.
  • We do not use acquired Personal Information for purposes other than those intended, and we take measures to ensure this.
  • If the purpose of use changes, we will obtain renewed consent before proceeding.

2.Compliance with Laws, National Guidelines, and Other Norms

We strive to stay informed of laws and regulations related to the handling of Personal Information and ensure that all
employees (hereinafter referred to as "Employees") are aware of and comply with them.

3.Security Management of Personal Information

  • To prevent various risks such as unauthorized access, leakage, loss, or damage of Personal Information, we will establishand
    and maintain a system for prompt corrective measures for security management.
  • We conduct regular inspections and promptly correct any discovered violations or accidents,
    while implementing preventive measures against potential weaknesses.
  • We ensure thorough safety education for all Employees.

4.Complaints and Consultations

Regarding complaints and consultations concerning the handling of Personal Information,
we have established a Personal Information Inquiry Desk and a system for prompt and sincere responses.

5.Continuous Improvement

  • To protect Personal Information, our Personal Information Protection Management System monitors and audits compliance with
    internal regulations, strives to detect violations, incidents, or weaknesses, and undergoes reviews by management. We reflect these findings in
    management measures and internal regulations to continuously improve our Personal Information Protection Management System.
  • Improvements are made in accordance with laws and the JIS Q 15001 standard.

Established: October 1, 2022
Last Revised: October 1, 2022
Rapide Act Co., Ltd.
President & CEO: Yukio Kuboyama

Handling of Personal Information

Personal Information Inquiry Desk, Rapide Act Co., Ltd.
6F New-Gen minami tenjin, 2-7-12 Watanabedori, Chuo-ku,
Fukuoka-shi, Fukuoka 810-0004
TEL:092-753-8932(Weekdays 10:00 – 18:00)
p-mark@ml.rapide-act.com
Person in charge: Yunsuk Hwang

Handling of Personal Information

Purpose of Use of Personal Information

Category of Personal Information Purpose of Use Disclosure Status
Inquirer information Responding to inquiries and providing service information Subject to Disclosure
Client information Communication, contract performance, and billing Subject to Disclosure
Applicant / Candidate information Selection process and recruitment communication Subject to Disclosure
Employee information Employment management (HR, general affairs, etc.) Subject to Disclosure
Portal site registrant information Business meetings, entry applications, and contract performance Subject to Disclosure
Data entrusted by clients Execution of outsourced services Not for Disclosure
Engineer information from partners Business meetings, entry applications, and contract performance Not for Disclosure

Security Management Measures for Retained Personal Data

Establishment of Basic Policy We publish our Personal Information Protection Policy on our website.
Establishment of Regulations We have established and regularly review regulations for each stage (acquisition, use, provision, disposal, etc.),
defining handling methods and responsible personnel.
Organizational Security We conduct regular self-inspections, internal audits, and external audits.
Human Security We obtain confidentiality pledges from employees and conduct regular training.
Physical Security We implement access control in areas handling personal information and take measures
to prevent theft of equipment and electronic media.
Technical Security We have introduced mechanisms to protect against unauthorized external access.
Understanding External Environments Personal information is stored using cloud services within Japan. We verify that these services implement
appropriate access controls and strive to understand the local personal information protection systems.

Provision of Personal Information to Third Parties

Except as required by law, the Company will not provide personal
information to third parties without the individual's prior consent.

Entrustment of Personal Information Handling

To provide better services, we may entrust part of our operations to external contractors and share personal information with them.
In such cases, we select contractors recognized for appropriate handling of personal information and ensure necessary management
through contracts regarding confidentiality and security to prevent information leakage.

Voluntariness of Submitting Personal Information

Submitting personal information to the Company is voluntary. However, please note that if you choose not to provide it,
we may be unable to respond to your inquiries or provide certain services.

Procedures for Requests for Disclosure

The following procedures apply when an individual or their representative requests notification of purpose of use,
disclosure, correction, addition or deletion of content, suspension of use, erasure, suspension of provision to third parties,
or disclosure of third-party provision records (hereinafter referred to as "Requests for Disclosure, etc.") regarding retained
personal data.

1.Where to Submit Requests for Disclosure

To make a Request for Disclosure, please complete the Personal Information Disclosure Request Form and submit it with the required
documents via email, fax, or mail. When mailing, please use a trackable method such as recorded delivery or simplified
registered mail. We would appreciate it if you could mark the envelope "Disclosure Request Form Enclosed" in red.

2.Documents to be Submitted for Disclosure Requests

To make a Request for Disclosure, please complete all required sections of the Personal Information Disclosure Request Form.

3.Identity Verification

To verify the identity of the requester, the Company will conduct a verification over the telephone.
If identity cannot be confirmed by telephone, we may request a copy of your driver's license, certificate of residence,
or health insurance card.

4.Requests for Disclosure by a Representative

If you wish to appoint a representative to make a Request for Disclosure,
please enclose the following documents in addition to the Personal Information Disclosure Request Form. (1) Documents to verify the identity of the representative (copy): Any one of the following: driver's license, copy of certificate of residence, or health insurance card. Please ensure that the "registered domicile" (honseki-chi) on any copy is blacked out. (2) Power of Attorney: This must be stamped with your seal, and an official seal registration certificate must be attached. If the representative is a legal representative such as a person with parental authority, you may submit documents proving the relationship with the individual instead of a Power of Attorney.

5.Fees for Requests for Disclosure and Notification of Purpose of Use

A fee of 500 yen (including tax) will be charged for each request for disclosure of personal information or notification
of its purpose of use. Please pay the fee of 500 yen (including tax) via bank transfer.
*Bank account information for the transfer will be provided during the identity verification process.
*Please note that transfer fees are to be borne by the requester.
Please be aware that we cannot provide disclosure or notification of the purpose of use if the fee is
insufficient or if the transfer cannot be confirmed.

6.Response Method for Disclosure Requests

We will respond using the same method by which we received the request (email, fax, or mail).

If you have any questions or complaints/consultations regarding the personal data held by the Company,
please contact the office below.

Established: October 1, 2022
Last Revised: October 1, 2022
Rapide Act Co., Ltd.
President & CEO: Sachio Kuboyama

Personal Information Inquiry Desk

Personal Information Inquiry Desk, Rapide Act Co., Ltd.
6F New-Gen minami tenjin, 2-7-12 Watanabedori, Chuo-ku, Fukuoka-shi,
Fukuoka 810-0004
TEL:092-753-8932 (Weekdays 10:00 – 18:00)
FAX:092-753-8964 (Available 24 hours)
p-mark@ml.rapide-act.com
Person in charge: Yunsuk Hwang,
Personal Information Protection Manager