【Personal information protection philosophy】

Rapide Act Co., Ltd. conducts its business activities centered around system engineering services (SES), web application development, and IT technician support. Personal information obtained from individuals through our business activities, as well as that of our employees, is considered critical information. We recognize that securely protecting this personal information is an important social responsibility. Therefore, we handles personal information obtained through business activities in accordance with the following policy and commits to providing assurance to individuals and fulfilling our social responsibilities regarding the protection of personal information.

【Policy】

1． Regarding the acquisition, use, and provision of personal information
・ We will acquire personal information through lawful and fair means.
・ We will use personal information only within the scope necessary to achieve the
　purposes of use.
・ When providing personal information to third parties, we will obtain the consent of the individual in advance.
・ We will not use the acquired personal information for purposes other than those
　specified,  and appropriate measures will be implemented to prevent this.
・ If the need arises to use the information for purposes not originally intended, it will
　only be used after obtaining renewed consent for the new purposes.

2． Regarding laws, national guidelines, and other norms

We commit to continuously staying informed about the laws and regulations that
pertain to our business activities involving personal information. We will inform our
employees about these laws and regulations and ensure their compliance.

3． Regarding the secure management of personal information
・We will establish and maintain a system for taking prompt corrective actions to
　prevent various risks such as unauthorized access to personal information,
　leaks, loss, or damage.
・We will conduct inspections swiftly correct any violations or incidents that are
　discovered, and implement preventative measures against vulnerabilities.
・ We will ensure comprehensive safety training for our employees.

4． Complaints
We have established a Personal Information Inquiry Desk to handle complaints and consultations regarding the handling of personal information. We have developed a system that allows for quick and sincere responses to these concerns.

5． Regarding continuous improvement
・ We continuously monitor and audit our Personal Information Protection Management
　System to ensure adherence to internal policies, actively seeking out any violations,
　incidents, accidents, or vulnerabilities. Management conducts regular reviews, integrating
　the outcomes into our management strategies and internal guidelines to enhance our
　system continually.
・ In terms of improvements, we will comply with laws, regulations, and JIS Q 15001.

Established date: October, 1, 2022
Last Revised date: October, 1, 2022
Rapide Act Co., Ltd.
President and CEO: Sachio Kuboyama

【Contact information for the personal information protection policy】
Zip Code: 810-0004 Address: 6th Floor, New-Gen minami tenjin, 2-7-12 Watanabe, Chuo Ward, Fukuoka City, Fukuoka Prefecture
Rapide Act Co., Ltd Personal Information Inquiry Desk Contacts: 092-753-8932 (Weekdays 10:00 AM – 6:00 PM)
E-mail： p-mark＠ml.rapide-act.com
※Please change "@" to half-width before sending.
Personal Information Officer: Shinya Tokuda, Personal Information Protection Manager.

【Regarding the purposes for using personal information】

Types of Personal Information	Purpose of Use	Disclosure Category
Information from inquiries	Handling inquiries and information of services	Disclose
Client information	Contacting business partners, contract fulfillment, and requests for performance	Disclose
Information on job candidates and applicants	Recruitment information	Disclose
Emploee's information	Human resources department, Administration department, and employment management	Disclose
Information of individuals registered on the portal website	Business meetings, building entry applications, contract fulfillment, and fulfillment requests	Disclose
Data provided by clients	For the performance of outsourced tasks	Undisclose
Technical information from partner companies	Business meetings, building entry applications, contract fulfillment, and fulfillment requests	Undisclose

【Measures Taken for the Secure Management of Retained Personal Data】

Establishment of basic policies	We have published our Privacy Policy on our company website.
Establishment of Rules and Regulations	For each stage such as acquisition, utilization, provision, and disposal, we have established regulations regarding handling methods, responsible personnel, and their duties, and conduct regular reviews.
Organizational Security Measures	We conduct regular self-assessments, internal audits, and external audits.
Personnel Safety Management Measures	We secure confidentiality agreements from employees and provide them with ongoing training.
Physical Security Measures	We implement measures to manage the areas where personal information is handled, prevent theft of equipment and electronic media, and ensure security.
Technical Security Measures	We have implemented systems to protect against unauthorized access from external sources.
Assessment of External Environment	We utilize cloud services to store personal information and other related data. The cloud service we use is based on servers located within Japan. We also strive to understand the personal information protection systems in these countries and regions, while confirming that the cloud service in question implements appropriate access controls.

【Regarding provision to third parties】

We do not disclose personal information to third parties without the individual's consent, unless mandated by law.

【Outsourcing of personal information handling】

In the course of our business operations, to provide superior services, our company may delegate certain tasks to external entities, which involves entrusting them with personal information. We carefully choose these service providers based on their ability to properly manage personal information. We establish essential provisions for the appropriate handling and confidentiality of personal information in our contracts with these subcontractors to prevent any leakage of personal information and enforce strict compliance.

【Regarding the optional submission of personal information】

Submitting personal information to our company is entirely optional. Nonetheless, please note that failure to provide your personal information may result in our inability to reply or provide services.

【Procedures for handling requests disclosure and related actions】

When we receive requests from an individual or their authorized representative concerning personal data that our company holds—such requests may include notifications of usage purposes, disclosures, corrections, additions or deletions of information, cessation of use, erasure, halting provision to third parties, or disclosure of records of such provisions to third parties. The process we undertake is detailed as follows.

1．Submission disclosure requests
For requests concerning disclosure or related actions, please fill out the Personal Information Disclosure Request Form, attach the required documents, and submit it by email, fax, or postal mail. If using postal mail, please send it via a method that provides a record of delivery, such as registered or certified mail. We also request to label the envelope with "Contains Personal Information Disclosure Request" in red ink.

2．Submission documents for disclosure requests
Please fill out all the necessary information on the Personal Information Disclosure Request Form when submitting a request for disclosure.

3．Identity verification
For identity verification of individuals making requests for disclosure or related actions, we conduct verification over the phone. If verification over the phone is not feasible, you may need to present copies of identification documents like your driver's license, proof of residence, or health insurance card.

4．Requests for disclosure by a proxy
When authorizing a proxy to request disclosure or related actions, please enclose the following documents along with the Personal Information Disclosure Request Form: (1) Document to verify the identity of the proxy (copy) — a copy of the driver's license, a copy of the residence certificate, or a copy of the health insurance card. Ensure that the domicile section of the copy is obscured. (2) A power of attorney — the document should be signed by the principal and stamped with a seal, accompanied by a certificate of seal registration. If the proxy is a statutory representative, such as a parent or guardian, you may submit documents verifying the relationship to the principal instead of a power of attorney.

5.Charges for disclosure and purpose of the notification of the request
For each request for disclosure of personal information or notification of its usage, there is a charge of 500 yen (tax included). Payments should be made via bank transfer.

*We will provide the bank account information for the transfer when verifying identity.

*Transfer fees must be borne by the requester. Please be advised that if the fee is insufficient or the payment cannot be verified, we will not be able to fulfill the request for disclosure or notification of purpose.

6.Response methods for disclosure requests
We will respond to the requester using the method they have provided. (email, fax, or postal mail)

If you have any questions or complaints regarding the personal data held by our company, please contact the following office.

Established date: October, 1, 2022
Last Revised date: October, 1, 2022
Rapide Act Co., Ltd.
President and CEO: Sachio Kuboyama

【Contact Information for the Personal Information】
Zip Code: 810-0004 Address: 6th Floor, New-Gen minami tenjin, 2-7-12 Watanabe, Chuo Ward, Fukuoka City, Fukuoka Prefecture
Rapide Act Co., Ltd Personal Information Inquiry Desk Contacts: 092-753-8932 (Weekdays 10:00 AM – 6:00 PM)
E-mail： p-mark＠ml.rapide-act.com
※Please change "@" to half-width before sending.
Personal Information Officer: Shinya Tokuda, Personal Information Protection Manager.